Support
At Million, we believe that customer support should not be slow or impersonal.
For this reason, we do not use the classic contact form with endless waits: we prefer direct and rapid contact with you.
✅ Order placed?
You will automatically receive the tracking number by email as soon as your package is shipped. No need to request it!
✅ Questions about your order or a product?
No problem. You can speak directly with one of our operators on WhatsApp, without going through forms or emails that take days for a response.
✅ Response times:
Our team responds on WhatsApp as a priority. In case of high turnout, it may take up to 24/48 hours to respond to you.
✅ Before writing to us:
If you have placed an order, we recommend that you also check the SPAM or PROMOTIONS folder of your email for tracking and all shipping information.
Million is a brand built on people, not on automatic tickets.
Contact us without problems: we are on your side.